Downtown Knoxville Best Patrons Survey

Thank you for participating in this survey about your use of Downtown Knoxville. The Knoxville CBID thanks you in advance for sharing your ideas and suggestions!

INSTRUCTIONS: MOVE YOUR CURSOR TO THE RESPONSE BOX FOR EACH QUESTION. ENTER YOUR RESPONSE OR MAKE YOUR SELECTION. YOU MUST HIT "ENTER" TO MOVE TO THE NEXT QUESTION OR TO THE NEXT PAGE. SOME QUESTIONS MUST BE ANSWERED WHILE OTHERS CAN BE SKIPPED. IF YOU CANNOT ADVANCE TO A NEW QUESTION AFTER HITTING "ENTER," YOU MUST PROVIDE A RESPONSE IN ORDER TO ADVANCE.

DURING A TYPICAL MONTH, how many times do you visit Downtown Knoxville for the following non-work purposes?

1.	To shop at any stores in Market Square, the Old City, Gay Street, or elsewhere in Downtown Knoxville:

2.	To go to any restaurant, cafe, or bar in Market Square, the Old City, Gay Street, or elsewhere in Downtown Knoxville:

3.	To go to any movies at the Regal Riviera 8 Theater on Gay Street:

4.	To go to any cultural or entertainment event at the Tennessee Theater, the Bijou Theater, the Square Room, or the Civic Auditorium and Coliseum:

Is your job located in Downtown Knoxville?

Yes

How do you USUALLY access Downtown on non-work visits? [SELECT ONE RESPONSE.]

Driving

Bus

Walking

Trolley

Biking

Other

What other means of access to Downtown have you used in the past three months? [SELECT ALL THAT APPLY.]

Driving

Bus

Walking

Trolley

Biking

Other

Where do you USUALLY park when you go Downtown for non-work visits? [SELECT ONE.]

Curbside with no parking meter

State Street Garage (behind the Regal Riviera Theater)

Curbside with parking meter

Locust Street Garage (Union/Locust/Clinch/Walnut)

Surface parking next to Bijou Theater (Church/Gay/Cumberland)

Promenade Garage (behind Mast General Store/Downtown Grill & Brewery)

Market Square Garage (behind Market Square)

Some other place

If your first choice parking area is full, do you generally know where to look for alternative parking?

Yes

10.

Are you aware that municipal parking garages in Downtown Knoxville offer free parking after 6:00 pm and on most weekends?

Yes

11.

Do you require handicap access parking?

Yes

12.

Is there an adequate amount of handicap accessible parking in Downtown Knoxville?

Yes

15.	Are there any stores--either in the local area or outside of the Knoxville area--that you would like to have in Downtown Knoxville? Please suggest specific store names that might help Downtown Knoxville become a retail niche that differs from suburban malls and shopping centers.

16.	What improvements, changes, or additions to Downtown Knoxville would cause you to visit Downtown more often for shopping, dining, or entertainment?

17.	The Downtown CBID is considering a number of business development initiatives. Please rank the following actions using range of 1 to 10. Use 10 to indicate HIGHEST PRIORITY actions and 1 to indicate LOWEST PRIORITY ACTIONS. You can use any number between 1 and 10.
17.		1	2	3	4	5	6	7	8	9	10
	Recruiting more stores to Downtown
	Recruiting more restaurants to Downtown
	Sponsoring consistent advertising about Downtown events and businesses
	Sponsoring more events to draw people to Downtown
	Enhancing safety in Downtown
	Improving the physical appearance of buildings and public spaces in Downtown

18.	Please rate your satisfaction with parking in Downtown Knoxville using a range of 1 to 10. Please use 1 to indicate LOWEST SATISFACTION and 10 to indicate HIGHEST SATISFACTION. You can use any number between 1 and 10.
18.		1	2	3	4	5	6	7	8	9	10
	Ability to find convenient parking on WEEKDAYS BEFORE 6 PM
	Ability to find convenient parking on WEEKDAYS AFTER 6 PM
	Ability to find convenient parking on NON-SPECIAL EVENT WEEKENDS BEFORE 6 PM
	Ability to find convenient parking on NON-SPECIAL EVENT WEEKENDS AFTER 6 PM
	Ability to find convenient parking ON SPECIAL EVENT DAYS
	Effectiveness of signs directing you to municipal parking areas